Order Status
The status of your order may be checked within your account. Simply log in (upper right corner of screen) and you'll be able to see the status of your order. Orders go through 3 stages - receipt, processing, and shipped. Receipt indicates we received the order. Processing indicates we are preparing items to ship or we are waiting for items - such as personalized items - to arrive to us (usually indicated to you by email). Shipped simply lets you know the order has left our location. Please use your account for order status checking.

Placing Your First Order
Ordering is easy. Simply browse to the items you wish to purchase and place them in your shopping cart by clicking the "in cart" button. Click "cart contents" at any time to view your shopping cart. If you wish to change quantities, you can do so on the shopping cart contents page. Change the number next to the product and click "update". Continue shopping until you are done selecting products. To end your shopping session, click "checkout" in the upper-right corner of the screen. At this time, you'll create an account. This simply stores your billing address and contact information. Complete this process and you'll then be stepped through the rest of the checkout process including the entry of payment and shipping information. To view your order history or order status, simply revisit the website and log into your account. It's easy!

Payment
Payment for the purchase of products from weddingdepot.com has been arranged by offering you the security and convenience of paying on-line with your credit or check card. Our system encrypts your information for the transfer of your order. We realize that some people are still sensitive about sending their credit card information on-line, but with all card verifications that take place even in your local area retail stores, there are on-line communications. It is part of using telecommunications and commerce. We accept Visa, Mastercard, Discover, & American Express. When weddingdepot.com accepts your credit card order, your information is encrypted so it travels in a form that is not recognizable. It is only once it is decoded that the information is usable. In any event you should ever suspect your credit card information has been used (on or off the Internet) without your authorization, notify your credit card company immediately. As long as your notification is received by your credit card company within the time specified in their procedural policies, your liability should only be $50 and many times the $50 is even waived.

Coupon or Discount Codes
These are special offers that are redeemed by entering a specific code during the checkout process. These codes may be in advertisements, promotional mailings, or posted no our website. Only one code can be used per order. Once a code is entered and the order does qualify, the promotional offer will be reflected in the shopping cart.

Catalogs
We occasionally have customers, vendors, or retailers request printed catalogs. Because our company emphasizes the use of the digital marketplace, we do not produce printed catalogs for distribution. We invite you to check our site regularly for updates on products as we continue to add new products to our collection.

Cancellations of Orders
Most orders begin processing immediately after they are placed. Because of this, we are unable to cancel orders for any reason other than the items on the order becoming back-ordered leaving them unavailable for shipping.

Currency
All prices on weddingdepot.com are in U.S. Dollars.