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Top » Catalog » Cancellations

To best serve customers of Wedding Depot, orders go into production immediately upon a customer submitting the order. For this reason, most orders cannot be cancelled once the order has been placed. Please see below to see if your order qualifies for cancellation.

Items or orders that can NOT be cancelled

  • Personalized in any way - items that are imprinted, engraved, embroidered, etc. cannot be canceled once the order has been submitted to us.
  • Special Order Items - items that are special-ordered from our supplier and not regularly stocked cannot be canceled once the order has been submitted to us.

Items or orders that may be can be cancelled prior to an order reaching processing & shipping

  • Orders or items that have not yet shipped and do not contain any of the above disqualified items.
  • Orders or items that are back-ordered and not available for shipping.
  • Requests for any cancellation are not in effect until confirmed by Wedding Depot

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